Terms of Service

1.1Curcle is operated by Curcle Technologies Limited, a company registered in England and Wales under company number 17399519. Our registered office is 124 to 128 City Road, London EC1V 2NX. We trade as Curcle.

1.2Curcle is independent. It is not affiliated with Parliament or with any political party.

1.3You can contact us at support@curcle.uk.

1.4In these terms, we and us mean Curcle Technologies Limited, and the service means the Curcle app and the Curcle website.

2.1These terms apply when you create an account or use the service. If you do not agree to them, please do not use Curcle.

2.2The acceptable use policy forms part of these terms. Business accounts are also covered by the separate business terms.

2.3We may change these terms, for example when we add a feature or the law changes. We will tell you about any material change by email or in the app at least 30 days before it takes effect.

2.4If you keep using Curcle after a change takes effect, that counts as accepting it. If you do not accept a change, you can close your account under section 17. If the change materially disadvantages a circle or a business account you have paid for, you can cancel it, and we will refund the unused part of the period you have paid for.

3.1At launch, anyone can read the UK feed without an account.

3.2To create an account, and to post, like, comment, repost or send messages, you must be 16 or over and verified, as section 5 explains.

3.3Curcle is designed for people who live in the United Kingdom.

3.4You may hold one account, in your own name. The information you give us must be accurate, and you must keep it up to date.

3.5Once you are verified, you can choose to post anonymously. You then appear to others as “Resident”. We still know who you are, and these terms and the acceptable use policy still apply to you.

3.6A business can have one business account, linked to a verified person who is authorised to act for the business. Business accounts are governed by the business terms, as section 9 explains.

4.1You are responsible for keeping your login details confidential and for what happens under your account.

4.2If you believe someone has used your account without permission, tell us promptly at support@curcle.uk and change your password.

4.3We may suspend or restrict an account where we reasonably believe these terms have been broken or the account presents a security risk. Section 12 describes how we make and communicate those decisions, and how to appeal.

5.1Everyone posting on Curcle has verified that they live in the UK. Verification is how we make sure each account belongs to a real person who lives here.

5.2You need to be verified to post, like, comment, repost or send messages. You do not need to be verified to read the UK feed.

5.3We verify you with one or more of these checks: a mobile network match, a credit reference or open register check, a code sent by post to your address, or an ID document check.

5.4The checks are done by specialist providers. We do not keep copies of your documents.

5.5We keep your verified status, your area, and the method and date of your verification. We also keep a one-way scrambled (“hashed”) identifier made from your identity details, and your phone number if a phone check was used.

5.6We keep these for two reasons. First, to enforce one account per person and a limit on the number of accounts at one address. Second, to make bans stick: a ban applies to the verified identity, so a banned person cannot verify a new account.

5.7If verification fails and you believe it should not have, contact support@curcle.uk.

6.1Curcle has two feeds: the UK feed, for the whole country, and Your area, for where you live.

6.2Curcle does not resolve issues, repair anything, provide services, or make decisions on any issue.

6.3Curcle is free for residents. The only thing a resident ever pays for is creating a circle, as section 7 explains.

6.4Curcle is not a substitute for the emergency services, for legal advice, for medical advice, or for a formal complaint to a public body. If someone is in danger, call 999.

6.5Curcle does not check or verify the accuracy of anything a user posts. What users post is theirs, not ours.

7.1A circle is a group inside Curcle, for example for a street, a building or a local group. Content posted in a circle is visible to its members.

7.2A local circle costs £30 a year to create. Its members must be verified residents of the same area, and people join by invitation.

7.3An open circle costs £60 a year to create. Any verified resident in the UK can join it, without an invitation.

7.4Joining a circle is always free. The payment terms for creating one are in section 8.

7.5The creator of a local circle chooses who to invite and is responsible for who they invite. Everyone in any circle remains bound by these terms and the acceptable use policy.

8.1Creating a local circle costs £30 for one year, and creating an open circle costs £60 for one year, in each case including any VAT. You pay when you create it.

8.2Your circle renews automatically every year at the then-current price. We will remind you by email before each renewal, and if the price is changing, we will tell you at least 30 days before the renewal date.

8.3If a renewal payment fails, there is a 7-day grace period, and we will send you reminders during it. If it is still unpaid after that, messaging in the circle is paused for everyone until the circle is renewed. Nothing is deleted.

8.4You can cancel at any time in the app or by emailing support@curcle.uk. Cancelling takes effect at the end of the year you have already paid for: your circle runs until then and does not renew.

8.5As a UK consumer you also have the right to cancel your purchase within 14 days of buying it, without giving a reason, by telling us in that period. Because the circle starts immediately when you create it, and you ask us for that by creating it, we will refund what you paid minus an amount reflecting the days the circle has already run.

8.6If we withdraw the circles feature, or close your circle other than for a breach of these terms, we will refund the unused part of your year.

9.1A business account lets a business post on Curcle as the business, with a business label.

9.2Each business can have one business account. It must be linked to a verified person who is authorised to act for the business.

9.3A business account costs £12.50 a month, billed monthly in advance and renewing automatically. It can be cancelled at any time, and cancelling takes effect at the end of the current month.

9.4After cancelling, posts already made stay unless the business deletes them, and the business label and business features stop.

9.5Business accounts are governed by the separate business terms. Read them before you open one.

10.1The acceptable use policy sets out what is not allowed on Curcle. It is short, and it is part of these terms.

10.2If you break it, we may remove content, suspend your account, or remove you permanently, as described in section 12. Where behaviour appears to be criminal, we may refer it to the police.

11.1You own the content you post on Curcle.

11.2So that the service can work, you give us a non-exclusive, royalty-free licence to host, store, reproduce and display your content, only for the purpose of operating and providing the service.

11.3That includes showing reposts of it.

11.4That licence ends when you delete the content, except that copies may persist for a short period in routine backups. Where the law requires us to keep something, we keep it for as long as the law requires.

11.5You must have the right to post what you post. Do not post other people's work, or other people's private information, without permission.

12.1We may remove content, restrict features, or suspend or close an account where we have reasonable grounds to believe these terms, the acceptable use policy, or the law have been broken.

12.2When we act against your content or account, we will tell you what we did and why, unless doing so would be unlawful or would put someone at risk.

13.1Curcle does not campaign, does not endorse, and does not take positions on any political issue or party.

13.2We do not build profiles of your political views, and we never use or share your data for party-political purposes. The privacy policy covers this in full.

14.1The feed shows adverts from local and national businesses. Every advert is labelled as an advert.

14.2Adverts are targeted by area only. They are never targeted using your political views, your private messages or sensitive personal data.

14.3Political adverts are banned. That means any advert from or about a party, a candidate, a campaigner, an election, a referendum or a political cause.

15.1Curcle is provided as available. We do not guarantee that it will be uninterrupted or free of errors, and we may need to suspend it for maintenance or security.

15.2We may change or withdraw features as the service develops. We will give reasonable notice of significant changes where we can.

15.3If a change or withdrawal materially affects a circle you have paid for, section 8 gives you a refund of the unused part of your year. For a business account, the business terms apply.

16.1Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that the law does not allow us to exclude or limit.

16.2Nothing in these terms affects your statutory rights as a consumer. Where you pay for a circle, the law requires us to provide it with reasonable care and skill, and if we do not, you are entitled to the remedies the law gives you, which can include having the service put right or some of your money back.

16.3For the free parts of the service, we are responsible for loss you suffer that is a foreseeable result of our failing to use reasonable care and skill. We are not responsible for loss that is not foreseeable, or for business losses, since Curcle is for personal use. Business accounts are covered by the business terms instead.

16.4For a circle or a business account you have paid for, and apart from the liability described in clauses 16.1 and 16.2, our total liability to you in any year is limited to the amount you paid us for it in that year.

17.1You can close your account at any time in the app or by emailing support@curcle.uk.

17.2When you close your account, your profile is removed, your posts are deleted or anonymised.

17.3If you close your account with time left on a circle you created, the circle closes with it. Any refund is as described in section 8, and your 14-day cancellation right is unaffected.

17.4A business account is cancelled under the business terms: at any time, taking effect at the end of the current month.

17.5We keep the limited records the law requires us to keep after an account closes. The privacy policy explains what and for how long.

18.1Our privacy policy explains what personal data we collect, why, what we do with it, and how long we keep it. It currently covers our website and signup list, and we will publish a full privacy notice for the app before it launches.

18.2Three commitments worth repeating here: we never sell your personal data; we do not analyse or guess at anyone's political views; and adverts are never targeted using political views, private messages or sensitive personal data.

19.1If something is wrong, email support@curcle.uk and tell us what happened.

19.2A person will acknowledge your complaint within 5 working days, and we aim to resolve it within 15 working days. If it will take longer, we will tell you why and when to expect an answer.

19.3A complaint about how we handle your personal data follows the process in the privacy policy: we acknowledge it within 30 days, as the Data (Use and Access) Act 2025 requires, and you can also complain to the Information Commissioner's Office at any time.

19.4Complaints and appeals about content and moderation follow section 12. Nothing in this section takes away any right you have to complain to a regulator or to bring a claim.

20.1These terms, the acceptable use policy and the privacy policy are the whole of the agreement between us about the service. For a business account, the business terms are part of it too.

20.2If we delay enforcing any part of these terms, we can still enforce it later.

20.3If any clause of these terms turns out to be unenforceable, the rest still stand.

20.4These terms do not give any rights to anyone other than you and us, and no one else can enforce them.

20.5We may transfer our rights and obligations under these terms to a successor to our business, and we will tell you if we do. Your rights are not reduced by any transfer. Your account is personal to you and cannot be transferred.

21.1These terms are governed by the law of England and Wales.

21.2You can bring proceedings about them in the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring proceedings where you live, and nothing in these terms takes away any protection given to you by the law of the part of the UK where you live.